Re: New system TIEM!!!
Posted: Tue Apr 05, 2016 19:51:07
Getting there !!
Had a good laugh with DPD there, the company that delivered the RAM and PSU.
So basically they sent my package to a house that is 3 streets away took a picture of my "neighbours" door and said it was delivered. I knew where the package was but still wanted to raise it with them and that was the response I got, worst support ever!
Had a good laugh with DPD there, the company that delivered the RAM and PSU.
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Hello Adam,
I'm really sorry you've not received your Velo Systems LTD parcel has not reached you today. After looking your parcel details, I can see the parcel is showing as delivered to your neighbours. If you have not been able to receive your delivery, I kindly ask that you contact Velo Systems LTD directly in order for them to raise an investigation on this delivery with us on your behalf.
Take care,
Sara
Make it Right DPD
--------------- Original Message ---------------
From: [admos_2000@hotmail.com]
Sent: 05/04/2016 18:34
To: makeitright@dpd.co.uk
Subject: DPD Parcel Enquiry - 1210551
A visitor to the DPD (UK) website has filled in the let's make it right form.
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Tell us about your problem: Received a text saying my parcel had been delivered to my neighbour HOGG at number 78. I dont have a neighbour called HOGG and the image of the door that is on the tracker isn't my neighbours door
So basically they sent my package to a house that is 3 streets away took a picture of my "neighbours" door and said it was delivered. I knew where the package was but still wanted to raise it with them and that was the response I got, worst support ever!